Privacy Policy

1. Introduction

Ceylon Wellness Care is committed to protecting your privacy and handling your personal information responsibly. By using our website, contacting us, or requesting our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information including:

• Name
• Email address
• Phone number
• Country of residence
• Travel preferences
• Wellness goals and requirements
• Information submitted through forms, WhatsApp, email, or consultations

3. How We Use Your Information

Your information may be used to:

• Respond to inquiries and requests
• Design personalized wellness journeys
• Coordinate accommodations and travel arrangements
• Communicate important updates
• Provide customer support
• Improve our services and website experience

4. Information Sharing

We do not sell or rent personal information. Information may be shared with accommodation providers, transportation partners, wellness centers, or other trusted service providers only when necessary to arrange and manage your journey.

5. Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no online transmission or storage method can be guaranteed as completely secure.

6. Cookies & Analytics

Our website may use cookies and analytics tools to improve performance, understand visitor behavior, and enhance user experience. You may manage cookie preferences through your browser settings.

7. Third-Party Services

Our website may contain links to our official social media pages and WhatsApp communication channels. When you visit or interact with these platforms, your information may be subject to the privacy policies and practices of the respective service providers. We encourage you to review their privacy policies before sharing personal information.

Ceylon Wellness Care is not responsible for the privacy practices, content, or security measures of third-party platforms.

8. Wellness Information Disclaimer

Information shared regarding wellness goals, lifestyle preferences, recovery needs, or personal circumstances is used solely for planning suitable wellness travel experiences. Ceylon Wellness Care does not provide medical diagnosis, treatment, or healthcare services unless specifically arranged through qualified third-party providers.

9. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for future communications

10. Data Retention

We retain information only for as long as necessary to provide our services, comply with legal obligations, and maintain business records.

11. Children's Privacy

Our services are not intended for children without parental or guardian involvement. We do not knowingly collect personal information from children without appropriate consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the latest revision date.

13. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us.